7 Video Interview Tips Every Hiring Manager Should Master

By: Lisa Hyder

In today’s healthcare landscape, top candidates have more options than ever. As a Physician, Practice Administrator, or Hiring Manager, it’s important to recognize that video interviews aren’t just a screening tool—they're your first impression.

Candidates are evaluating you just as much as you're evaluating them. Being polished and prepared is no longer optional. Here’s how to ensure a smooth, confident, and engaging video interview that reflects well on your practice:

1. Prep Your Space & Tech

Choose a quiet, clean, and well-lit environment with a neutral background. Test your camera, mic, and internet connection. Always double-check the meeting link—technical glitches make the wrong first impression.

2. Set the Tone Early

Start with a warm greeting and a bit of small talk to put the candidate at ease. Look directly at the camera (not your screen), smile naturally, and explain the interview structure so they know what to expect.

3. Use a Clear, Structured Format

A consistent format makes the interview feel organized and respectful of everyone’s time.

Suggested Agenda:

  • Welcome & introductions (2–3 min)

  • Interview overview (1–2 min)

  • About the role and your team (5 min)

  • Candidate background (5 min)

  • Experience & scenario questions (15 min)

  • Their questions (10 min)

  • Wrap-up and next steps (2–3 min)

4. Make It a Two-Way Conversation

Encourage candidates to ask questions—it shows they’re invested. Use open-ended prompts like “Tell me about a time…” to uncover deeper insights.

5. Be Fully Present

Minimize distractions and give the candidate your full attention. Take quick notes discreetly so you don’t forget important details. Even better—use the AI-generated summary feature on Zoom (or your video platform of choice) to capture a full recap. Just be sure to ask the candidate for permission before recording and explain it helps you stay engaged in the conversation without needing to write everything down.

6. Stay Open-Minded

Look beyond just years of experience. Consider attitude, adaptability, and cultural alignment. A teachable candidate with a great mindset can be a powerful long-term fit.

7. Follow Up Promptly

Debrief internally, gather feedback, and refine your process with each interview. Communicate quickly and clearly with candidates about next steps—even if they’re not selected.

Final Thought

A well-run video interview speaks volumes about your practice’s professionalism and culture. Want support building a strong recruitment experience? Contact us—we’re here to help.

Start today, reach out. Call us: 443.906.1510.

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